All deposits and purchases made and fees paid on Knight11.com / knight11 app to play Fantasy Sports games or in connection with Fantasy sports are final. All transactions on Knight11 are final. Customer satisfaction is extremely important to us, so only error-oriented transaction cases shall be reviewed.

If you are not fully satisfied with any deposit/purchase made or fee paid and feel there is an 'Error’ in the transaction, please let us know about that within 3 days of the transaction date—we shall certainly review the transaction and determine the resolution, if necessary, at our discretion.

Knight11 reserves the right to cancel any matches for any reason, with or without disclosure of the reason, and refund all fees paid for such matches by any and all Users.

Knight11 forbids Users from joining any game room after any sport match has begun.